Our values
What we believe — and how it shows
These are the principles Miriam founded the practice on — and the things every member of the team is hired for.
Time
We give appointments the time they need. There is no such thing as a standard consultation when it is your pet. We listen first.
Transparency
Fixed, published prices. No surprises. We tell you what something costs before we do it.
Clinical excellence
Stinger Anaesthetic Systems, a full in-house laboratory, digital radiography, water treadmill, stem cell therapy. We invest in the tools to do this properly.
Independence
We are independently owned and always will be. We offer dynamic flexibility, adapting to local and individual needs.
Fear-free care
We go at your pet's pace. Floor-level examinations, Feliway throughout, hello visits, familiar faces — these are not extras. They are how we work.
Community
We are part of the Edinburgh, East Lothian and Midlothian community. You will bump into us at the school gates, supermarket and dog park — or cheering on Liberton Lightning FC — and we are proud to be here as a sustainable local business.