Surgery

The surgical theatre โ€” built to do it properly

Our dedicated surgical theatre is equipped to the standard our surgical caseload demands. The centrepiece is the Stinger low-flow heated anaesthetic system โ€” a circuit that delivers anaesthetic gas at low flow rates, reducing waste, improving patient stability, and maintaining body temperature throughout the procedure. This is the kind of system you find in referral centres, not typically in general practice.

Every anaesthetic is managed by an experienced registered veterinary nurse (RVN) whose sole focus throughout the procedure is the patient โ€” not assisting the surgeon. This dedicated anaesthetic nursing role is not universal in general practice, and it matters. Our RVNs are trained in multimodal analgesia and work alongside the vet to ensure your pet is comfortable before, during, and after surgery.

Patient warming is maintained using a Bear Hugger warming system, which circulates warm air around the patient throughout the procedure. Hypothermia during anaesthesia is a real risk, particularly in smaller patients โ€” we take it seriously.

The theatre is managed to the highest standards of sterility and infection control. Procedures and dental work are never carried out in the same space simultaneously.

โœ“Stinger low-flow heated anaesthetic system โ€” referral-centre standard, in general practice
โœ“Dedicated anaesthetic RVN โ€” focused solely on your pet throughout every procedure
โœ“Bear Hugger warming system โ€” active patient warming throughout anaesthesia
โœ“Full monitoring โ€” capnography, pulse oximetry, blood pressure, ECG, temperature
โœ“Procedures performed โ€” neutering, soft tissue surgery, orthopaedic surgery, lump removals, wound repair, caesarean sections
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๐Ÿ“ท Surgical theatre โ€” coming soon

Dental

Dental procedure room โ€” with integrated digital X-ray

Dental procedures at TWC take place in a dedicated dental procedure room, completely separate from the surgical theatre. This is not simply good practice โ€” it is a requirement of our ISFM Gold Cat Friendly accreditation, and reflects how seriously we take infection control and patient experience.

The room is equipped with integrated digital dental X-ray โ€” the same standard used in human dentistry. Full-mouth radiography allows us to assess roots, bone loss, and disease that is entirely invisible to the naked eye. Many teeth that look intact on the surface have significant pathology below the gumline. Without dental X-ray, these are routinely missed. With it, we treat what actually needs treating.

โœ“Integrated digital dental X-ray โ€” full diagnostic capability, every dental procedure
โœ“Separate from surgical theatre โ€” no crossover between dental and surgical procedures
โœ“Ultrasonic scaling โ€” above and below the gumline
โœ“Fixed prices โ€” published on our fixed price treatments page
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๐Ÿ“ท Dental procedure room โ€” coming soon

Post-operative care

Hospitalisation & post-operative recovery

Recovery from anaesthesia begins the moment the procedure ends. Our patients are monitored continuously through the recovery period by our RVN team โ€” not left in a kennel to come round unsupervised. Patients remain at the practice until they are stable, comfortable, and ready to go home safely.

Where overnight or extended stay is required, our hospitalisation facilities allow patients to remain under veterinary supervision. Cats are hospitalised in our dedicated cat ward, completely separate from dogs. We have separate isolation wards for dogs and cats, each equipped with an oxygen kennel, for patients requiring intensive monitoring or those that may be infectious.

Before your pet goes home, you will receive clear instructions on post-operative care, pain management, and what to watch for. We are always available by phone if you have concerns.

โœ“Continuous RVN monitoring โ€” throughout recovery from anaesthesia
โœ“In-house hospitalisation โ€” extended stay where needed, under veterinary supervision
โœ“Dedicated cat ward โ€” completely separate from dogs
โœ“Separate dog and cat isolation wards โ€” each with an oxygen kennel, for intensive care or infectious patients
โœ“Post-operative rehabilitation โ€” our physiotherapy and hydrotherapy team supports recovery on site
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๐Ÿ“ท Hospitalisation โ€” coming soon

Diagnostics

In-house laboratory

Our full in-house laboratory means blood results, urinalysis and cytology are available the same day in most cases โ€” not the next day. Faster results mean faster diagnosis and faster treatment decisions for your pet.

Faecal worm egg counts are analysed using our Imagyst digital microscope, giving faster and more accurate results than traditional methods. This is the evidence-based approach to parasite control we use for our Pet Wellness Plan members and any patient where targeted treatment is appropriate.

โœ“Full haematology & biochemistry โ€” same day results in most cases
โœ“Urinalysis & cytology โ€” on site
โœ“Imagyst digital microscope โ€” faecal worm egg counts, faster and more accurate
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๐Ÿ“ท In-house laboratory โ€” coming soon

Diagnostics

Digital X-ray & ultrasound

Digital radiography provides instant, high-resolution imaging for orthopaedic, chest and abdominal assessment. Results are available immediately โ€” no waiting for films to develop or images to be sent away.

We also offer abdominal and musculoskeletal ultrasound and echocardiography in-house, giving our clinical team a comprehensive diagnostic picture without the need for referral to a separate facility for imaging. Dental X-ray is available in our dedicated dental procedure room as part of every dental procedure.

โœ“Digital radiography โ€” orthopaedic, chest and abdominal imaging, results immediately
โœ“Abdominal ultrasound โ€” soft tissue and organ assessment
โœ“Musculoskeletal ultrasound โ€” tendons, muscles and joints
โœ“Echocardiography โ€” cardiac assessment in-house
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๐Ÿ“ท Imaging suite โ€” coming soon

Rehabilitation

Water treadmill & Strideway gait analysis

Our water treadmill enables therapeutic exercise with dramatically reduced joint loading โ€” allowing dogs with arthritis, post-surgical conditions or mobility impairments to build muscle and improve cardiovascular fitness without pain. Sessions are supervised throughout by our qualified animal physiotherapists.

Our Strideway pressure mat provides detailed gait analysis โ€” identifying asymmetry, weight distribution and movement patterns that inform both diagnosis and rehabilitation planning.

โœ“Water treadmill โ€” warm water, adjustable resistance, full supervision
โœ“Strideway gait analysis โ€” pressure mat, objective data, detailed reporting
โœ“Qualified animal physiotherapists โ€” on site at Newcraighall
โœ“Pet Wellness Plan member pricing on all rehabilitation sessions
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๐Ÿ“ท Water treadmill โ€” coming soon
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๐Ÿ“ท Strideway mat โ€” coming soon

Cat facilities

Four dedicated cat-only spaces โ€” ISFM Gold accredited

Our cat facilities are physically and sensory-separated from dog areas at all times. Four dedicated spaces โ€” waiting area, consulting room, ward, and isolation ward with oxygen kennel โ€” all with Feliway diffusers and designed around feline comfort. The cat isolation ward is completely separate from the dog isolation ward.

This is not an add-on โ€” it is built into the practice. ISFM Gold Cat Friendly accreditation independently verifies that these standards are met and maintained.

โœ“Dedicated cat waiting area โ€” separate from dogs entirely
โœ“Dedicated cat consulting room โ€” never used for dogs
โœ“Dedicated cat ward โ€” quiet, calm, dog-free
โœ“Cat isolation ward โ€” separate from dog isolation, with oxygen kennel for respiratory patients
โœ“Feliway diffusers throughout all cat areas
โœ“ISFM Gold Cat Friendly โ€” independently accredited
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๐Ÿ“ท Cat waiting area โ€” coming soon

End of life

The Rainbow Room โ€” private, warm, unhurried

The Rainbow Room is a private space โ€” off reception, by the entrance โ€” designed to feel like home. Candles, a sofa, blankets, a heater. No clinical equipment in sight.

Families use the Rainbow Room for as long as they need. There is no time limit. It is one of the most important spaces in the practice.

โœ“Private โ€” off reception, by the entrance
โœ“Candles, sofa, heater, soft furnishings
โœ“No time limit
โœ“No clinical equipment visible
End of life care โ†’
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๐Ÿ“ท Rainbow Room โ€” coming soon